All you need to know about the “Tedallal” Rewards Program by Al Awwal Bank

By Sarah Ghobar , Guest Contributor.

Alawwal Bank in Saudi Arabia offers its customers a comprehensive loyalty program that positively rewards their banking relationship. The Tedallal Rewards Program gives priority to the customers as it offers rewards on the use of most of the bank’s products and services.

How to register for the Tedallal Program?

Alawwal customers are automatically enrolled in the Tedallal Rewards Program when they use any of the bank’s services.

How to collect Tedallal Points?

The Tedallal program offers several opportunities to collect rewards through banking services, Credit Cards, and Debit cards; in addition to that, customers earn points on their current accounts which is an innovative service within bank reward programs. It is worth mentioning that Tedallal points are valid for a year from the day of earning after which they expire, the status of these points shows on the Tedallal summary statement.

· Current Accounts

Account Type	Points Earned
Account Balance	5 points for every SR 1,000 of Average Monthly Balance (Minimum Average Balance of SAR 200,000 required per month)
Private Banking Current Accounts	8.5 points for every SAR 1,000 Average Monthly Balance (Minimum Average Balance of SAR 200,000 required per month)
*The average balance is applied for Priority, Preferred and Private customers only

· Credit Card

Card Type	Points Earned
Classic or Gold Car	1 point for every retail purchase (on POS) of SAR 1
Titanium Card	1.25 point for every retail purchase (on POS) of SAR 1
Platinum or World Card	1.5 point for every retail purchase (on POS) of SAR 1
Banking services on card:
Cash Transfer from Card to current account	10 points for every Cash on Demand through Internet Banking
Card activation through Internet Banking	10 points for Credit Card activated through Internet Banking
Maximum 10,000 points for credit card spend at utilities only

· Debit Card

Banking Service	Points Earned
International Spend	1 point for every retail purchase (on POS) of SAR 100 outside KSA in foreign currency
Local Spend (Maximum 50 points per debit card spend transaction in KSA only)	0.25 points for every retail purchase (on POS) of SAR 50 in KSA
Cash Withdrawal outside KSA	10 points for every Cash Withdrawal from ATM outside KSA

· Home and Personal Finance

Finance Service	Points Earned
Personal Finance Top Up	1,000 points for every top-up of SAR 20,000
Personal Finance	1,000 points for Approved Personal Loan
Home Finance	1,000 points for Approved Home Loan

· Other Banking Services

Internet Banking/Mobile App
	Points Earned
Internet Banking Registration	200 points
SADAD Bill Payment through Internet	30 points for every SADAD bill payment
Mobile App Registration	200 points
International Transfer through Internet	100 points for every international transfer

ATM Banking
	Points Earned
SADAD Bill Payment through ATM	10 points for every SADAD bill payment
Local Transfer through ATM	20 points for every local transfer

Phone Banking
	Points Earned
SADAD Bill Payment through IVR	20 points for every SADAD bill payment
Local Transfer through IVR	30 points for every local transfer

Keep in mind that not all the points are credited instantly in the accounts, and range from first of each month for the points earned on current accounts and credit card spend, to the day after for debit card and electronic channel transactions.

How to redeem Tedallal points?

Customers can redeem Tedallal points for offers or discounts by printing vouchers and presenting them at merchant partners. Preferred customers can redeem points through the website or mobile application then print the vouchers at any Alawwal ATM. Vouchers printed from the Alawwal ATM are valid for 15 days from date of request through Alawwal Internet Banking.

Although there is no minimum number of points needed for redemptions, the smallest Tedallal voucher is for 10,000 points, and Alawwal Bank limits the max number of points to be redeemed in one transaction to 100,000. Vouchers not printed from the Alawwal ATM (for Private Banking customers) are valid for 31 days from the date of request.

Meanwhile, Private Banking Customers can also redeem points by calling the 24-hour call center to request the redemption of their points and receive the Tedallal voucher by mail. The program website includes a detailed list of the available Discounts, Dining Offers, Visa and Mastercard offers

Finally, Tedallal points can also be used to pay your credit card annual fee.

read about the top bank's loyalty programs in Saudi Arabia

Last Updated October 1, 2019

Tags : loyalty program banks